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ITIL 5 Foundation (Version 5) ® 2026

Last verified: July 2026

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ITIL Foundation (Version 5) (ITIL 5) exam prep app with practice questions and study materials

⚡ Quick Facts
Quick Answer: The ITIL 5 (ITIL 5) exam has 40 questions, a 60 minutes time limit, a 65% (26/40) passing score, and costs ~$400 USD. It covers Key Concepts of Service Management, The Four Dimensions, The Service Value System, The ITIL Guiding Principles. ExamCert has 500+ free practice questions, a full study guide, and a money-back guarantee.

95%
Pass Rate
8,000+
ITIL 5 Certified
4.8/5
Average Rating

ITIL 5 (ITIL 5) Study Materials

ITIL 5 (officially ITIL Foundation Version 5) is a real, released certification from PeopleCert, rolled out in phases beginning in early 2026 and positioned as "AI-native by design." ITIL 4 remains available in parallel, and a Foundation Bridge lets ITIL 4 holders upgrade. Version 5 keeps the familiar Foundation format while broadening the focus to integrated digital products, services, and AI-enabled delivery.

500+ ITIL 5 Questions

Scenario-based questions covering Key Concepts of Service Management, The Four Dimensions, The Service Value System, The ITIL Guiding Principles, The Service Value Chain, ITIL Management Practices, AI-Native & Digital Product Delivery

Detailed Explanations

Every answer explained so you understand the why behind Key Concepts of Service Management, The Four Dimensions, The Service Value System and more

Weekly Updates

New questions added weekly, aligned to the current ITIL 5 exam objectives

How to Prepare for ITIL 5

Follow our proven study strategy used by thousands of successful candidates

What's Included

  • 500+ exam-style practice questions
  • 10 complete practice sets
  • Free comprehensive study guide
  • Detailed explanations for every question
  • Weekly question updates
  • Progress tracking & weak area analysis

Study Tips from Top Scorers

  • 1.Score 85%+ consistently on practice tests before booking your exam
  • 2.Review explanations for BOTH correct and wrong answers
  • 3.Use the Study Guide for quick revision 2-3 days before exam day
  • 4.Focus extra time on domains where your scores are lowest
  • 5.Take timed practice sets to build exam-day stamina

ITIL 5 (ITIL 5) Exam Domains

40 questions in 60 minutes. Passing score: 65% (26/40). Exam fee: ~$400 USD. Format: Multiple choice (closed book).

Core

Key Concepts of Service Management

Value and value co-creation, products and services, service relationships, and the value, cost, and risk balance.

Core

The Four Dimensions

Organizations and people, information and technology, partners and suppliers, and value streams and processes.

Core

The Service Value System (SVS)

How all the components and activities of the organization work together to enable value creation.

Core

The ITIL Guiding Principles

The seven guiding principles — focus on value, start where you are, progress iteratively, and more.

Core

The Service Value Chain

The value-chain activities: plan, improve, engage, design and transition, obtain/build, and deliver and support.

Core

ITIL Management Practices

Key practices such as continual improvement, incident, problem, change enablement, and service level management.

New in V5

AI-Native & Digital Product Delivery

Version 5 additions emphasizing AI-native service management and managing integrated digital products and services.

WHY ITIL 5

Why ITIL 5?

ITIL 5 (officially ITIL Foundation Version 5) is a real, released certification from PeopleCert, rolled out in phases beginning in early 2026 and positioned as "AI-native by design." ITIL 4 remains available in parallel, and a Foundation Bridge lets ITIL 4 holders upgrade. A respected PeopleCert credential for IT Service Manager, Service Desk / Support Analyst, IT Operations Specialist.

Free vs Premium ITIL 5 (ITIL 5) Practice Questions

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Free Download

  • 3 full question sets (100+ questions)
  • Complete ITIL 5 study guide
  • ITIL 5 objectives reference
  • Progress tracking
Premium

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  • All 500+ practice questions
  • Exam Guide
  • Weekly updates
  • 100% refund guarantee

Who Is the ITIL 5 Exam For?

Target Audience

For any career stage as the entry point into ITIL — IT service managers, operations and support staff, project and product managers, business analysts, and anyone delivering or improving digital products and services.

Recommended Prerequisites

  • No prerequisites for ITIL 5 Foundation
  • Recommended: basic familiarity with IT service management concepts
  • ITIL 4 holders can take a shorter Foundation Bridge to Version 5

Official Exam Details

Exam Code
ITIL 5
Level
Foundation
Duration
60 minutes
Questions
40 questions
Passing Score
65% (26/40)
Exam Fee
~$400 USD

Format: Multiple choice (closed book)

People Also Ask About ITIL 5

Quick answers to the most common questions

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What Our Users Say About ITIL 5

★★★★★4.8/5 from 8,000+ users

"The Key Concepts of Service Management questions were exactly like the real ITIL 5 exam. Passed on my first attempt!"

MA
Marcus Adeyemi
IT Service Manager · Verified User

"The Four Dimensions and The Service Value System questions were spot-on, and the clear explanations made the tough topics click."

OC
Olivia Costa
Service Desk / Support Analyst · Verified User

"The realistic scenarios helped me master Key Concepts of Service Management fast. Comprehensive and fully up to date for 2026."

NK
Nadia Khan
IT Operations Specialist · Verified User

"The AI-Native & Digital Product Delivery questions filled the gaps in my knowledge. I scored well above the passing mark."

SK
Sofia Kowalski
Change / Incident Manager · Verified User

"The Service Value System questions felt realistic. The practice sets cover every ITIL 5 objective thoroughly."

TC
Thomas Clarke
Product or Project Manager · Verified User

"Best ITIL 5 prep app I found. Weekly updates kept everything aligned with the latest exam objectives."

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Ben Olsen
IT Service Manager · Verified User

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ITIL 5 2026

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ITIL 5 Exam FAQ

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ITIL Certification Path

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